FEATURES
Lead Tracking

Call Tracking
Track call leads back to marketing sources.
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Form Tracking
Easily track existing web forms on your site.
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Chat Tracking
Tie chat leads to marketing campaigns.
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eCommerce
See all your leads and sales in one place.
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LEAD TRACKING FEATURES
Comprehensive software
Iframe Form Tracking in Google Analytics
Tracking your iframe forms in Google Analytics is important to make sure that you are attributing your conversion goals correctly.
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Ecommerce Tracking in Google Analytics
Measure the exact revenue that each of your leads generated via eCommerce.
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Track Marketing Data for Transactions
See which source and medium brings your buyers to your site.
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Append Marketing Data to Orders (WordPress)
See which marketing source, campaign or keyword is responsible for online orders.
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Full Chat Transcripts
See the full chat transcript alongside lead details, instantly.
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Chat Tracking in Google Analytics
Automatically send chat events to Google Analytics to define conversion funnels.
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Web Chat Lead Reporting
Automatically track visitors back to the marketing source, medium, campaign, ad and keyword.
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Add Marketing Data to Chat
WhatConverts reports web chats as a conversion action, revealing which marketing drives chats.
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Chat Tickets Captured
We capture the full chat ticket information and store the lead with its marketing data.
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Instant Form Tracking
Instantly track and follow-up with leads that contact you through web forms.
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Google Analytics Form Tracking
We make form tracking easy in Google Analytics, providing complete lead information and marketing data.
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Complete Form Lead Capture
Qualify leads based on form-fill details so you can better evaluate lead gen campaigns.
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Append Marketing Data (WordPress)
Get email notifications for form submissions and online orders, with marketing data attached.
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Selective Form Tracking
WhatConverts allows you to pick and choose which forms you would like to track on your site.
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HIPAA Compliant Form Tracking
Keep ePHI info secure and only give access to people who are authorized to view it.
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Call Flows - Custom IVR Menu
Your callers will hear a menu of options to direct their call to the proper connection.
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Call Flows - Post Call Qualification
Allow your people to qualify incoming calls as leads as soon as the call ends.
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Call Flows - Geographic Call Routing
All incoming calls will be directed to the business location closest to the caller.
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Call Flows - Scheduled Hours and Holiday Routing
Reroute calls that occur outside your active business times.
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Call Flows - Multi-Ring (Simultaneous) Dialing
Route calls to multiple destination numbers at once using multi-ring functionality.
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Call Transcription
Read details from your calls without the need to listen to the entire call recording.
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Tracking Phone Numbers
Purchase numbers to use with your call tracking software.
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Call Greeting
Create an automated greeting to be played when someone calls your tracking number.
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Call Whisper
Give your salespeople lead tracking info before they even talk to the customer.
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Call Recording
Control, download and monitor your incoming calls at no additional cost.
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Call Tracking Options
Choose one of three strategies for your call tracking software.
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Call Tracking Triggers
Choose which calls to track based on which marketing source the caller is coming from.
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Keyword Level Call Tracking Software
Improve PPC by knowing which keywords led to phone calls and became conversions.
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Dynamic Phone Number Insertion
Automatically track marketing to a phone call with Dynamic Number Insertion (DNI).
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Instant Phone Number Setup & Tracking
Select a tracking number, provide the destination number, and start tracking calls.
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Automated Spam Blocking
WhatConverts uses a list of known spammers to eliminate calls, and continually improves spam blocking.
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HIPAA Compliant Call Tracking Software
Keep ePHI information secure.
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Port Your Numbers
Don't worry about losing your phone numbers; Port current phone numbers at no charge.
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HAPPY USERS
Customer stories




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INTEGRATIONS
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